At Dakine Shop, we know that when you order new surf gear, you’re already dreaming about your next session in the water. That’s why we’ve streamlined our delivery process to get your equipment to you as quickly and reliably as possible, whether you’re in Manchester or Mauritius.
Our Shipping Promise
We’re committed to transparent, affordable shipping options that match how urgently you need your gear. All orders are processed within 1-2 business days (excluding weekends and holidays) from our Manchester warehouse.
Shipping Options
1. Standard Shipping (Most Popular)
Cost: $12.95 flat rate
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Our standard option offers reliable tracking and insurance. Perfect when you need your gear soon but aren’t in a huge rush.
2. Free Shipping
Cost: FREE on orders over $50
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Choose this budget-friendly option when you’re stocking up on gear and can wait a little longer. Tracking available.
Important Delivery Details
- Global Reach: We ship worldwide except to a few remote areas in Asia and other locations (contact us if unsure)
- Tracking: All orders include tracking numbers emailed after dispatch
- Customs: International customers may be responsible for local duties/taxes
- Address Accuracy: Double-check your shipping address – incorrect addresses may delay delivery
After Your Package Arrives
Not completely stoked with your purchase? No worries – we offer a 15-day return policy from delivery date. Just contact our crew at [email protected] to start the process.
Pro Tip: Order well before your surf trip to account for potential shipping delays during peak seasons!
Have specific delivery questions? Our Manchester-based surf crew is always happy to help at [email protected]. Now get ready – your new gear will have you charging waves in no time!